BOOKING AND CANCELLATION POLICY

Booking Conditions:

Reservations will only be valid after payment has been made.

• Reservations made by credit card, payment will be made immediately.
• Reservations made by bank transfer, the customer will have 48 hours to make the transfer and send the proof to para frontdesk@oportocomfort.com.
• Reservations made with ATM reference the customer will have 24 hours for payment, the validity period of the payment codes.

Cancellation Policy:

• 30 and 15 days before arrival – Cancellation can be made free of charge;
• 15 to 5 days before arrival – Penalty for the amount of the first night;
• 5 days before arrival – Penalty of 100% of the total amount of the reservation;
• No show – a penalty of 100% of the total amount of the reservation;